Shipping & Returns
Prices, Shipping Costs, and Delivery Information
We only use DPD as transport service company for all our shipments.
We calculate the shipment costs for all shipments with DPD, which you can check in the chart below. The shipping costs are shown separately in the shopping cart system and on the checkout page.
Shipments within Germany are free of charge.
Germany 0.00€
Belgium, Austria, Netherlands, Poland, Czech Republic 9.50€
Ireland 11.50€
Denmark 12.50€
Finland, France, Sweden, Spain 13.00€
UK, Portugal 13.50€
Italy, Luxembourg 14.00€
Greece 15.00€
Switzerland incl. Customs Duties 30.00€
Returns
You can return your package free of charge inside Germany. To get a return label, simply send us an e-mail at info@hoogo.world with the subject “Return”.
Complaints
If there are any problems with your product, please contact the respective service e-mail or hotline.